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Only 16% of Japanese Companies Use AI Company-Wide, Reuters Poll Finds

B2BInside AI Desk

TOKYO — Just 16% of Japanese companies have deployed artificial intelligence company-wide as an integral tool, according to a Reuters corporate survey conducted by Nikkei Research — leaving 84% of respondents using AI only in pockets, still undecided, or not considering it at all.

The finding lands awkwardly against Japan’s national ambitions. The government has named AI, semiconductors and quantum technology as growth priorities, yet Japan’s AI adoption rate inside companies suggests the technology has not moved far beyond individual departments.

Key numbers

  • 16% deployed AI company-wide as an integral tool
  • 60% use AI in a limited capacity or in specific departments only
  • 18% have not decided whether to adopt AI
  • 6% are not considering AI at all
  • 219 companies responded, out of 510 contacted

What percentage of Japanese companies use AI?

Most Japanese companies use AI in some form — but few use it deeply. Six in ten confine it to specific departments or narrow tasks. Only one in six has made it a company-wide tool. Adding the limited users, the undecided and the abstainers gives the 84% figure: a strong majority of firms have yet to fully embrace AI.

How the survey was conducted

Nikkei Research carried out the poll for Reuters between 29 July and 6 August 2026. It contacted 510 companies; 219 responded on condition of anonymity. Respondents answered on behalf of their firms, so the figures describe companies, not industries or individual workers.

Why is Japan slow to adopt AI?

The survey’s own responses point less to resistance than to uncertainty about application.

One wholesaler manager said AI use at the company was “limited to tasks such as document creation.” A real estate official was blunter: “We don’t know how to put it in use.”

That is a capability and imagination gap, not a budget one — a distinction that matters for anyone selling AI into the Japanese market. The barriers to AI adoption in Japan cluster around three themes: unclear use cases beyond document drafting, thin internal expertise to identify higher-value applications, and organisational caution about changing established processes.

Japan AI adoption vs the US, China and Germany

Separate international comparisons cited alongside the poll put Japan’s overall generative AI adoption at 86.4%, behind China at 98.1%, Germany at 91.6% and the United States at 90.9%.

Those figures measure whether firms use generative AI at all — a lower bar than the Reuters poll’s test of company-wide deployment. Read together, they describe a country where AI has been widely tried and rarely scaled.

AI budgets: nobody is cutting

The spending outlook is the survey’s most striking finding. Asked about AI budgets over the next one to two years:

  • 4% expect annual growth above 50%
  • 21% anticipate a 10–50% increase
  • 30% project single-digit expansion
  • 14% expect budgets to stay flat
  • 31% are undecided
  • 0% plan to reduce spending

Not one respondent intends to cut AI spending. Separately, 82% said they favour domestic over overseas investment, consistent with the government’s growth strategy.

Why it matters: labour shortage and an ageing population

Japan faces a shrinking workforce, an ageing population and long-standing productivity concerns — precisely the problems AI is expected to help address. A country using AI mainly to draft documents is not yet capturing that benefit.

The gap between intent and deployment, rather than any shortage of interest, is what the poll actually measures.

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